Community Resources

The New London Parking Authority and Southeast Area Transit are excited to announce the launch its newest initiative NL SmartRide, a flexible and dynamic on-demand Microtransit shuttle service in New London.

The innovative service will provide flexible and dynamic on-demand microtransit to passengers in New London. The Uber-like service, NL SmartRide uses a smartphone app for riders to schedule customized curb-to-curb transportation. Small neighborhood-friendly minibuses will pick-up riders and drop them off wherever they wish to travel within the City of New London. Along the way, the shuttle may pick-up other passengers who also request a ride. The shuttle’s minibuses are ADA accessible and accommodate people with disabilities.

“We are excited to be able to offer residents NL SmartRide, a flexible, on-demand curb-to-curb service,” said Mayor Michael Passero. “This new program will enhance the City’s current public transportation offerings, allowing riders to schedule trips on demand.”

Please see the website https://parkinnewlondon.com/nl-smart-ride/

Please see the attached resources:

NL SmartRide User Guide
NL Smart Ride Youtube Video
NL SmartRide Article

• New London Community Meal Center, 12 Montauk Ave., (860) 444-7745  Provides lunch five days a week and dinner six days a week, including Saturday dinner served by a downtown New London church.
• End Hunger CT-EHC! SNAP Call Center Hours (English & Spanish –1-866.974.7627)  A federally funded program administered by the U.S. Department of Agriculture (USDA) and the Connecticut Department of Social Services (DSS). SNAP offers nutrition assistance to eligible individuals and families and allows recipients to purchase healthy, nutritious food at participating entities. 
• Jewish Federation Senior and Community Services, Emergency food pantry available to all in need every two weeks. 28 Channing Street, New London 860.442.8062  between 9-11:30 AM, Monday-Friday. Call in advance to make arrangements to pick up 
• Alliance for Living Food Pantry- Visit the food pantry at AFL's office at 154 Broad Street, New London. Open every Wednesday from noon to 4pm. 154 Broad ST 860-447-0884
• TVCCA WIC- The WIC Program is federally funded through the Connecticut Department of Health and provides nutrition for Women, Infants and Children.  860-425-6620
• United Way- 
  • Engaging Heaven Church 860-917-9799 66 Union Street, New London Breakfast M-F 7:00am-7:30 am Second Saturday of each month (Lunch: 12:00pm-1pm) Meals “To Go” Only
  • Church of ​the City of New London 268 State Street, New London, CT, 06320 Saturdays 5pm—6pm “Take Out” Only. Food pantry 
  • Catholic Charities – New London (860)-443-5328 28 Huntington St. New London Monday- Thursday by appointment only Appointment only pick up.
  • Lord's Pantry (860)-443-4989 lower level of Seabury Center (entrance on Meridian Street) on Wednesdays from 10:00 a.m. to noon. No appointment needed.
  • New London Area Food Pantry (860) 443-6680 106 Truman Street, New London Mondays 2:00-4:00pm; Thursdays 10:00am-12:00 pm Curbside Pick-Up Only- please stay in cars 
  • Salvation Army (860)-443-6409 11 Gov. Winthrop Blvd., New London Monday-Wednesdays and Fridays by appointment only By appointment Curbside Pick-Up - please stay in cars Serving:  
  • Whaler’s Helping Whaler’s School Food Pantry (203)589-7966 490 Jefferson Ave. By appointment- call for an appointment
  • FRESH- weekly and seasonal food distribution. (860) 574-9006  info@freshnewlondon.org
  • Centro De La Communidad- Provides a food pantry. Mondays through Fridays 8:30am-12pm and 1-4:30pm  860-442-4463

• Catholic Charities, 28 Huntington St., (860) 443-5328 
• TVCCA, 83 Huntington Street, (860) 444 – 0006 
• Connecticut Fair Housing Center - Fair Housing Protections and the COVID-19 
• Salvation Army, NL Corps 860-443-6409
• UniteCT Emergency Rental Assistance for Connecticut's Economy

Are you in need of high-speed internet access?  Is your current high-speed internet access becoming too expensive to maintain?  If you answered yes to either of these questions, we would like to share two current programs that could help. 

The Affordable Connectivity Program (ACP) is a 14.2-billion-dollar federal program that helps qualifying families offset the cost of broadband internet by providing up to $30/month as a credit towards your internet service. 

Comcast offers a program that provides high-speed home internet at $9.95/month for 50g download speeds and $29.99/month for 100g download speeds.  They also offer a brand new, internet-ready Dell Laptop, for a one-time cost of $149.99, and free online digital skills training if parents/guardians are interested.   

You have the ability to access these two programs separately, however, when combined, you could have high speed internet at no cost each month.   

• ACP program, the $30 credit will go towards their internet service. 
• Comcast Internet Essentials (or Internet Essentials Plus) provides 50/10 internet service for $9.95/month (or 100/20 speeds for $29.99/month).  There is no tax, credit checks, term contract, or cancellation fee. 
• Together – ACP provides $30/month to offset the cost of Internet Essentials Plus at $29.99/month, making the cost $0/month.  

If you have questions or would like some assistance, please see the attached flyers or reach out to your child's school. 

• Comcast Internet Essentials Flyer - English and Spanish
• ACP High Speed Internet Flyer - English and Spanish
• Haitian-Creole Flyer

• Catholic Charities, 28 Huntington St., (860) 443-5328
• Operation Fuel: https://operationfuel.org/
• TVCCA, 83 Huntington Street, (860) 444 – 0006 
• Salvation Army, NL Corps 860-443-6409
• Jewish Federation Senior And Community Services, 28 Channing Street, New London, Connecticut 06320, main phone (860) 444-6333

• Salvation Army, NL Corps 860-443-6409
• Jewish Federation Senior And Community Services, 28 Channing Street, New London, Connecticut 06320, main phone (860) 444-6333
• Catholic Charities, 28 Huntington St., (860) 443-5328
• Hispanic Alliance 860-941-9421

• Crisis Text Line: free confidential crisis intervention 24/7. Text HOME to 741741 or message at facebook.com/CrisisTextLine 
• The National Suicide Prevention Lifeline:a suicide prevention network of 24/7, toll-free hotline available to anyone in suicidal crisis or emotional distress.  1-800-273-8255 (TALK). The Lifeline also offers hearing impaired services at: 1-800-799-4889 and Spanish Speakers: Nacional de Prevención del Suicidio: 1-888-628-9454  
• Substance Abuse and Mental Health Services Administration (SAMHSA): leads public health efforts to advance the behavioral health of the nation 1-800-662-HELP  or   (1-800-662-4357)  https://findtreatment.samhsa.gov/ (Services in English and Spanish) e. All calls are confidential. 1-800-4-A-CHILD (1-800-422-4453) 
• Crisis Mobile Intervention Services: Offers help from trained behavioral health clinicians for children in crisis. Dial 211
• Kids Mental Health: To help parents and caregivers understand more about their child’s mental health issues. The website contains many local and national resources and covers a range of topics on Child Trauma, Mental Health in Schools, Infant Mental Health and Best and Evidence-Based Practices. 
• Youth Specific Hotlines 
  • IMAlive: is a nonprofit organization focused on suicide prevention, intervention, and awareness. It is a live online network that uses instant messaging to respond to people in crisis. Trained staff are available at https://www.imalive.org/ 
  • The Trevor Project Lifeline is an American non-profit organization founded in 1998 focused on suicide prevention efforts among lesbian, gay, bisexual, transgender, queer and questioning youth. Through a toll-free telephone number, it operates The Trevor Lifeline, a confidential service that offers trained counselors. 1-866-488-7316 
  • Child Help USA National Hotline is a 24-hour hotline with resources to aid in every child abuse situation, including for youth who are suffering child abuse. All calls are confidential. 1-800-4-A-CHILD (1-800-422-4453) 
  • Boys Town National Hotline – The Boys Town National Hotline is open 24 hours a day, 365 days a year, and is staffed by specially trained Boys Town counselors to assist all at-risk children and teens. Spanish-speaking counselors and translation services for more than 100 languages. The speech- and hearing-impaired can contact via email at: hotline@boystown.org. 
  • National Runaway Safeline  – A crisis line for youth thinking about running away, for youth already on the run, and for adults worried about a runaway: 1-800-RUNAWAY or 1-800-786-2929 or Chat online at  https://www.1800runaway.org/# 

• Safe futures- Multiple services to support domestic violence prevention and victims including hotline services, shelter, advocacy, education, and counseling. Phone 860-447-0366 INFO@SAFEFUTURESCT.ORG

• The Drop- Before School, After School and Summer Enrichment Programs For Early Childhood, Children and Teens.  Financial Assistance Available (860)-442.4466 
  • https://www.dropinlearningcenter.org/
• New London Rec. Hybrid child care programs http://www.newlondonrec.com/  860-447-5230

• Child and Family Agency- counseling services in New London school buildings, NL office, and teleservices. In home services also available.860-443-2896
• UCFS- A wide range of services available including individual, couple, family, and group therapy. In conjunction with therapy services psychiatric evaluations and medication management are offered. 860-442-4319
• The Root Center Intensive Outpatient Program services for substance use disorders and non-residential treatment for individuals needing more than once-a-week outpatient therapy. Individual, group, and family counseling services. 860-447-2233https://rootcenter.org/locations/root-center-new-london